Rian Brooks-Kane

Rian Brooks-Kane

Senior Solutions Architect at Idea 11 with 20+ years in IT, including 14+ years in the consulting partner world. AWS Ambassador and Community Builder. Co-organiser of the Brisbane AWS User Group. Speaks at events across Australia and Online.

AWS Summit Online Australia & New Zealand: Recap

While getting ready for AWS Summit 2020, the world changed dramatically for everyone and resulted in the cancellation of all mass events, including the AWS Summit. Luckily AWS was able to take the Summit online and this is my recap of the event.

Amazon Connect - On-demand contact centre in 10 minutes

Over the last few months, the world has changed dramatically. We all need to work from home while continuing to provide services. Let's see how we can quickly get a contact centre running on Amazon Connect to help provide services to our staff and customers quickly.

AWS re:Invent 2019

This year I was lucky enough to attend Amazon Web Services re:Invent. Here is my recount of the crazy week.